Hawkhost Review

Summary

Hawk Host was founded in 2004 and provides shared hosting, reseller hosting, semi-dedicated and virtual hosting in Dallas, Los Angeles, New York City, Amsterdam NL, Singapore SG, Hong Kong China, and Toronto CA. We leverage our extensive knowledge of web hosting and software development to create reliable self sustaining solutions. We believe that the best hosting solution is one where the services themselves know how to recover from common problems, as opposed to other hosts that require fixes from people. Even with this automation we are monitoring the health of all our servers every minute to be informed of any potential problems.

Hosting PlansWeb Hosting; Cloud VPS Hosting; WordPress Hosting; WooCommerce Hosting;
Top FeaturesFree Domain Transfer; SSD-Only Cloud; Free Cloudflare CDN; Powerd By cPanel; Daily and Weekly Backups; Free 24/7 Priority Support; Free Managed Migrations; 100% Satisfaction or Money Back Guarantee
Customer SupportLive Chat; Phone and Email Support; Ticketing System

Awards

Hover your mouse to enlarge

 

How to Choose the right hosting Plan for your business

Look at the feature bellow to see which plan may suittable for you.

  • Shared hosting: Shared hosting is the perfect way to start a new website with low traffic volume. In a shared hosting environment, your website shares server resources with other websites.
  • Cloud hosting: A more reliable upgrade to the shared hosting plan. It allows you to utilize multiple cloud servers, allowing your website to automatically switch to a different server in case of a hardware failure or high traffic.
  • WordPress hosting: Their WordPress plans are designed specifically for WordPress powered websites. It is optimized to run WordPress and can even protect your WordPress site against common threats.
  • WooCommerce hosting: WooCommerce is the most popular eCommerce plugin for WordPress, it allows you to easily start an online store with WordPress. WooCommerce hosting offers you all the essential features to kick start your eCommerce store.
  • VPS (Virtual Private Server) hosting: An upgrade to shared WordPress hosting, VPS hosting allows you to virtual dedicated resources in a shared environment.
  • Dedicated hosting server: A dedicated hosting server for your website, means you will have all the resources of the dedicated server to yourself. The downside is that you will have to manage the server on your own.

All Bluehost hosting plans allow you to install WordPress with 1-click.

All plans come with an easy-to-use hosting control panel where you can manage your hosting, create databases, etc.

Bluehost has a custom control panel that improves ease of use for beginners. It also uses a customized version of the cPanel hosting dashboard for more advanced options.

Hawkhost-50-Off-Web-Hosting-and-VPS-Hosting

During August, FastComet:

  • Hot Summer Sale on all web hosting plans: 70% off on all Shared Hosting plans and locations and 20% off on all Cloud VPS and Dedicated Servers plus free migration and 24/7 support

During July, FastComet:

During June, FastComet:

  • Shared Hosting Plans at 75% off
  • Updated their Dashboard; added a new banner rotator feature
  • Made the payment authentication more convenient with the new 3D Secure 2.0

During May, FastComet:

  • Didn’t issue any new features or updates
  • Didn’t report any server issues

FastComet offers 24/7 Live Chat Support, Email Support, Ticketing System and Knowledge Base.
It Is Home to Plenty of Free Applications, Including the Softaculous App Installer.
Offers Shared, Cloud VPS, Dedicated, WordPress, WooCommerce, Magento, Joomla, and Other Types of Hosting.
Has Strong Uptimes and Solid Server Performance.

FastComet as a hosting service started its journey all the way back On January the 1st of 2013 and is a privately-owned, independent global web hosting company. It has gained a lot of popularity due to its high server speeds, free SSL, amazing uptime, consistent live chat support, and low starting fees.

Now, the interesting part about all of this is the fact that I’ve never really used FastComet in the past, it never really got onto my radar before I began this review, and truth be told, I probably would have never even found it, but damn, I’m so glad I did.

I will take you on a trip with me as we take an in-depth look at everything it has to offer, so you can see why I ended up loving it so much.

Your expectations might not be as exceeded as mine were, but keep in mind that I went on it expecting not that much to be honest. Anyway, without going on and on about how amazing this hosting provider turned out to be, let’s actually take a look at everything.

Getting Started With FastComet

When you first attempt to sign up for the service, you are greeted by three offers.

Shared Hosting – cPanel shared Hosting

Screenshot of the shared hosting plans

Here you’ll have access to FastCloud, FastCloud Plus, and FastCloud Extra, all of which have their own distinctive feature sets.

Cloud VPS Hosting– Private SSD Based Cloud Servers

Screenshot of the Cloud VPS Hosting

Here you have four plans to choose from, Cloud 1, Cloud 2, Cloud 3, and Cloud 4. Things can get a little bit more tricky here, but you shouldn’t have too many issues here if you know what you want.

Dedicated CPU Servers – High-Performance Solutions

Screenshot of the Dedicated CPU Servers

I absolutely love the dedicated server part of this hosting provider. You get a lot, and the prices seem quite fair compared to many others out there. What you end up picking will ultimately rely on what you really need here, and the descriptions are self-explanatory.

For the purposes of this review, I went with the Shared Hosting plan FastCloud, which offers a single website, free website transfer, free domain transfer, cPanel and Softacolous, and 15GB of SSD space.

Keep that in mind as we move further along this review. If you’re going to go the cheap and accessible route, this is the perfect review for you.

Screenshot of the FastCloud Plan

Click on “Get Started” to begin this adventure.

Screenshot of selecting a domain name for your account

You can register a new domain or simply transfer your pre-existing one.

Screenshot of account information

On the account information tab, you’ll need to enter your first name, your last name, your email, your master password, your country and state/region, your zip code, city, address, phone, and optionally, the company you work in.

Then you can select the hosting plan you’ll want to use. In this case, I’m using Shared Hosting – FastCloud, the data center location, and the time period through which you’ll be making the initial purchase.

You also have other features, such as domain registration, domain privacy, search engine submission, search engine optimization (SEO) audit, and GoogleSiteMap.

Last but not least, you’ll just need to add your payment information, which can be done through a Credit Card or through PayPal.

Screenshot of the payment information panel

That is all there is to it, so you should be good to go.

You should then receive an email that the credit card payment has gone through.

Screenshot of email that the credit card payment has gone through

You will then receive an email showcasing everything, including the login details and the control panel URL. Your hosting password will be randomly generated, and you have the ability to change your account password with the link they will provide you. You will additionally receive information about the server name, server IP, nameserver 1 and nameserver 2, as well as the FTP hostname.

Using and Managing Your Website on FastComet

The very first time you end up logging into the FastComet website, you are greeted by this screen.

Screenshot of the FastComet website

Here you have access to support tickets, invoices, domains, and orders.

Under that, you can see all of your active products on the service.

On the support tickets tab, you can submit tickets to the support team.

Screenshot of the "My tickets" tab

You can review all of your invoices on the invoices tab, see which ones are paid, and which ones need to be paid.

Screenshot of the "My Invoices" tab

You can see your domains on the domains tab, register a new domain, renew or transfer a domain.

Screenshot of the "My Domains" tab

On the Order tab, you can basically upgrade or downgrade to a certain package.

Screenshot of the Order tab

Now, we’ll move on to the cPanel.

On the email you received, you should see your cPanel login as well as password.

Once you enter, you will be greeted by this screen.

Screenshot of the cPanel

You have many categories here, and although they may seem overwhelming after we go through all of them together, you should feel right at home using FastComet.

Files

File Manager

The file manager is your good ol’ cPanel file manager, where you can, as the name might imply, manage your files.

Screenshot of the File Manager

Inodes

An inode is this simple data structure that is used to describe a file or a directory in Unix-style file systems. This lets you see the inodes in each folder.

Screenshot of a panel with two columns: Folder and Inodes

Images

The images tab lets you modify and manage images that are saved to your account. This includes the thumbnail, the scaler, and the converter.

Screenshot of the Images Panel

Directory Privacy

Directory privacy lets you set a password to protect certain directories of your account. When this feature is enabled, a user who tries to open a protected folder will be prompted to enter a username and a password before they can access your content.

Screenshot of the Directory manager

Disk Usage

Here you can monitor the available space on your website.

Screenshot of the Disk Usage window

FTP Accounts

Here you can configure FTP accounts and get your website online quickly. There’s even the FTP client that can manage your website’s file.

Screenshot of the FTP Accounts window

FTP Connections

Here you can monitor the visitors that are logged into your site through the usage of FTP.

Backup

Here you can back up and download a full backup of your website.

Screenshot of the Backup window

Backup Wizard

This is essential as the previous step, although it’s done through a wizard.

Screenshot of the Backup Wizard

Git Version Control

Here you can create and manage Git repositories and you can use Git to maintain any set of files and track the history of all of the changes from multiple editors.

JetBackup

JetBackup is the software that you can use to back up your servers to the disaster recovery server located in a remote facility.

Here you have access to full account backups, file backups, cron job backups, DNS Zone Backups, Database Backups, Email Backups, and Queue.

Jetbackup window

Databases

phpMyAdmin

phpMyAdmin allows you to manage all of your settings, including Databases, SQL, Status, Export, Import, Settings, Variables, Charsets, Engines, and Plugins.

Screenshot of the phpMyAdmin window

MySQL Databases

Here you can create a new database and check your pre-existing databases so you can modify as well as repair them.

Screenshot of the MySQL Databases window

MySQL Database Wizard

Here you can create a database through a more streamlined process.

Remote MySQL

Here you can add a specific domain name that allows visitors to connect to your MySQL databases.

SEO and Marketing Tools

These are tools specifically made to help you rank up higher on search engine results.

This is done through Attracta, where your account is integrated with their web host’s control panel.

Screenshot of the Attracta site

Keep in mind that the free SEO tools provided by Attacta allow for guaranteed inclusion in Google, Yahoo!, and Bing, and will get your website listed in the Powerful Attracta Directory. You also gain access to malware scanning as well as Google Blacklist checks, and in-depth SEO tips for better rankings. You always have access to the support team as well.

Domains

In terms of domain management, you have access to site publisher, domains, addon domains, subdomains, aliases, redirects, Zone Editor, and Dynamic DNS.

Site Publisher lets you select a template for your website, while the domain tab lets you create new domains, new addon domains, subdomains, and even aliases and redirects. This is all really straightforward and should allow you to manage everything with ease.

Email

Here’s where FastComet gives you truly amazing tools.

You have access to set up email accounts, forwarders, email routing, autoresponders, default addresses, track delivery and so much more. I specifically love the global email filters, email deliverability settings, address importer, spam filters, and email disk usage. This just lets me manage everything with ease and not waste storage on spam emails. Keep in mind we’re getting just 15 gigs of SSD storage, so every megabyte counts.

Email Panel

Metrics

  • Visitors – View up to 1.000 of the most recent entries in the Apache log
  • Errors – Review the most recent entries in the website’s error logs.
  • Bandwidth – See how much bandwidth usage your website has used for the past 24 hours, week, or year.
  • Raw Access – see who’s visited your website without the usage of graphs, charts or other graphics.
  • Awstats – See visual statistics about the visitors to your website.
  • Resource Usage – See how many resources your website is currently using.

Security

  • SSH Access – allows for secure file transfer as well as remote logins through the internet.
  • As the name implies, IP Blocker lets you block an IP address from accessing your website.
  • SSL/TLS – allows you to generate SSL certificates, certificate signing requests, and private keys.
  • Manage API Tokens – lets you create and manage API tokens for cPanel API 2 and UAPI.
  • Hotlink Protection – prevents other websites from directly linking to files on your website.
  • Leech Protection – This allows you to prevent users from giving out or publicly posting their passwords to a restricted area of your site.

Screenshot of the Leech Protection

SSL/TLS Wizard – This lets you purchase and installs SSL certificates for your account.

Screenshot of the SSL/TLS Wizard

ModSecurity – This is a web application firewall that protects servers from malicious traffic at a network layer.

SSL/TLS Status – This lets you view the SSL status of your domains.

Screenshot of the SSL/TLS Status window

  • Looks like I need to do quite a bit of configuration here.
  • Two-Factor Authentication –  This lets you set up multiple ways of identification, such as a password as well as a generated security code.
  • Let’s Encrypt SSL – this gives you access to free domain-validated certificates in an automated way.

Software

Here you have access to the following features:

  • Ghost Publishing Platform – a professional publishing platform that is based on the Node.js runtime environment.
  • Cloudflare – this lets you speed up and optimize your cPanel website.
  • FastComet Website Builder – their own website builder with themes.

Screenshot of the FastComet Website Builder

  • WordPress Manager by Softaculous – you can essentially manage your WordPress website from here.
  • PHP Pear Packages – This lets you install PHP extensions as well as applications.
  • Perl Modules – Perl modules are essentially collections of functions that let you perform tasks in Perl.
  • Optimize Website – You can optimize your website’s performance by tweaking the way Apache handles the requests.
  • Softaculous Apps Installer – this lets you install apps through scripts.

Screenshot of the Softaculous Apps Installer

  • Setup Node.js App – This lets you create Node.js apps.
  • Select PHP Version – This lets you change the PHP version.
  • Setup Python App –  This lets you create Python apps.

Advanced

  • Terminal – command-line access.
  • Cron Jobs – automate certain commands or scripts.
  • Indexes – customize the way a directory appears when no index files are in the directory.
  • Error Pages – an error page that informs visitors when there’s a problem.
  • Apache Handlers – control how the Apache webserver software manages certain file types and extensions.
  • MIME Types – tell browsers how to handle specific extensions.
  • Virus Scanner – scan for a virus.

Preferences

Here you can change the cPanel language, change contact information, and manage the users.

Screenshot of the cPanel Preferences

FastComet Website Builder – Themes

Screenshot of the FastComet Website Builder

This lets you create your own custom websites through their own website builder.

Softacolous Apps Installer

Here you can install apps such as WordPress, Joomla, AbanteCart, and phpBB through scripts.

Planet WordPress

Last but not least we have Planet WordPress.

  • Here you have AThemes – this lets you design, build and launch a WordPress website without programming.
  • Solo Stream Themes – This is a collection of themes that work with WordPress.
  • Themify Themes – This is a drag and drops WordPress builder.
  • Theme Forrest – A store where you can purchase from over 51.000 WordPress themes.
  • CodeCanyon Plugins – This lets you purchase WordPress Addons.
  • Mojo Themes – Yet another theme store.
  • Template Monster – You guessed it, a themes store.

This is what I like to call the advertisement corner.

FastComet Level of Support

FastComet is known for having a high level of support, and to test this, well, I decided to close my account and see how fast they would actually respond.

I opened the chatbox and entered my name, email and selected a department.

Screenshot of the live chat

Here’s how that went.

I got an instantaneous response, with a person from the support staff saying hello.

Conversation with guy from FastComet support

I was kindly asked for the reason as to why I wanted to cancel, and once I explained, they told me how to. Even though the message states that the account is not eligible for a refund, since the account was made on the same day, I would receive it in either case.

So I did exactly as I was instructed to do.

Screenshot of the Account management panel

Screenshot of the My Products panel

Screenshot with order details with highlighted "Request Cancellation"

Remember to state a reason, and click on Request Cancellation.Screenshot of the reason, and highlighted "Request Cancellation"

You’re also prompted to enter your master password.

Screenshot of the master password request

Message of submitting the request on green background

That’s all there is to it.

Email to confirm that they received your cancellation request

Server Speed and Uptime

When it comes to uptime, throughout my testing period, the website did not drop its connection once, which means that they do indeed live up to the 99% uptime claim.

In terms of speed, the fastest my website loaded was 0.300s, while the slowest was 2.100s. The global average was around 0.800s.

This makes it an exemplary hosting provider, however, keep in mind that the speed can vary from website to website, depending on what you have to showcase. Text and images are one thing, but videos and animations are another.

FastComet Pricing

Shared Hosting Plans start at $2.95.

Screenshot of the FastComet Shared Hosting Plans

Cloud VPS Hosting plans start at $47.95.

Screenshot of the FastComet Cloud VPS Hosting Plans

Dedicated CPU Server Hosting Plans start at $111.19.

Screenshot of the FastComet Dedicated CPU Server Hosting Plans

Because there is no great hosting without great technical support that cares about your website.

Security and Backups

As mentioned before, FastComet provides SSH Access, IP Blocker, SSL/TLS, Manage API Tokens, Hotlink Protection, Leech Protection, SSL/TLS Wizard, ModSecurity, SSL/TLS Status, Two-Factor Authentication, and Let’s Encrypt SSL in the cPanel.

FastComet is a superior provider when it comes to backups. As I explained in one of the previous sections, the company provides you with several features to manage your data and maintain copies for safekeeping. After all, not all web hosting providers allow for free daily backups, so I must give FastComet credit for it.

Specific Features of FastComet

There are certain features of FastComet that make it stand out when compared to other hosting packages. Keep in mind that none of these features make it the perfect all-in-one solution. However, they give a clear incentive as to what one can expect when picking this as their hosting option.

For one, it has fantastic uptime, and a lot of tests by various users have shown it to be at 99.95% throughout a 12-month average. Then you have the speed, which is around 500 ms, which is by far an excellent speed for any website, especially one that runs the heavy resource-intensive WordPress.

You also get quick as well as personalized support, or in other words, you aren’t talking with a robot. Still, you can resolve your issue quickly and efficiently, which I genuinely enjoyed, primarily through the live chat option.

The 45-day money-back guarantee lets you be a lot more flexible with your testing. You can basically push your website through its monthly usage, test out everything and then decide if you’ll stick with it or get your money back, which is another thing I genuinely enjoyed.

One thing that cannot go understated is the importance of free daily backups. You see, FastComet offers free daily backups, where these backups are stored off-site for up to 30 days, and the company will even help you restore older versions within a single click. Aside from this, the free Cloudflare CDN is an excellent touch and something I loved seeing.

Now let’s assume for a second that you already have a hosting provider and want to transfer your website and your domain to FastComet. They also offer this as a service, and the best part here is that it is entirely free. In fact, instead of just giving you an automated tool, the team will manually transfer the site for you, so you will not have to do anything by yourself.

Pros and Cons of FastComet

Pros:

  • Amazing Server Uptime and Speed
  • 45-Day Refund Policy
  • cPanel Support
  • In-House Website Builder
  • Global Server Network
  • Free Daily Backups

Cons:

  • Plenty of Ad-Ware
  • Some Features are Locked to the Higher Plans

Conclusion

FastComet surprised me with its ease of use, speed, uptime, and set of features that truly make it shine. The support team also ended up being extremely quick, and I was instructed on how to cancel my account and get a refund within minutes. I honestly had a wonderful time going through all of the menus and setting everything up. Installing WordPress or other apps is a breeze, and you get a solid deal with even the cheapest plan in terms of Shared Hosting if you are just starting out.

I would recommend FastComet for both newcomers and experienced users, as their Dedicated CPU Servers look solid as well.

Setting things up at Bluehost is actually quite simple.

Screenshot of BlueHost home page

From the very moment you visit the website, you’ll get a discounted offer, a common marketing tactic used by most hosting providers out there, where you can create a shared hosting account for $3.95 per month.

Now, to create an account, simply click on “Get Started”.

Screenshot of shared web hosting plans

Here you can select your package, choosing from basicpluschoice plus, and pro.

Now, the least amount of time you can register for is 12 months, which can be a bit of an inconvenience; however, each of the plans includes a domain manager, resource protection, scalability, Google Ads, and Google My Business.

You also get a free domain for a year, free CDN, and a free SSL Certificate.

Keep in mind that this offer specifically is for shared hosting; you also have WordPress hostingVPS hosting, and dedicated server hosting, so be wary of what you choose, and ensure that you select the package that is perfect for your needs.

What I specifically found interesting here is the fact that you get 24/7 customer support, no matter what package you end up picking, which is always a plus.

Next, you’ll need to set up your domain.

Screenshot of choosing a domain page

You can create a new domain or use a pre-existing domain.

Screenshot of additional information

You’ll need to enter additional information, and this can be quite a lot to take in at first, especially if you’ve never used a hosting service before, but it’s all straightforward.

This is your usual requirement of just about any hosting provider out there and includes the first name, last name, country, street address, city, state, ZIP number, phone number, account plan, hosting price, domain registration; let’s encrypt SSL, payment information, and confirmation of the terms of service and cancellation policy.

While we are at the return policy topic, it is important to note that Bluehost features a 30-day money-back guarantee program. This is for the first term only, and plans renew at the regular rate. If you cancel within 30 days of the date you made the payment, you’ll only receive a full refund on the hosting service. This does not apply to add-on products, such as additional domains.

Screenshot of Renewal Terms

Click on the check box at the bottom and click on submit; that’s all you have to do to create an account on Bluehost.

Setting Things Up at Bluehost

Now, setting things up is actually quite easy.

For the purposes of this review, I selected the Choice Plus Web Hosting package.

You’ll be asked a few questions, after which it’ll automatically install WordPress for you.

Screenshot of WordPress installing message

After that finishes, you’ll finally be greeted by the home screen.

Screenshot of the home page

What I genuinely found interesting here is that it is an extremely beginner-friendly hosting service.

For example, you have steps that you can follow in order to build your site.

You have options such as customize your design, which allows you to select the colors, fonts, and layouts in the WordPress customizer, add a contact page, add content to your website, import images, logos, or other media, and add an email and office tools.

There’s a full guide, and all of this is extremely convenient for newcomers.

You can choose to skip them or click on “Let’s Go” instead.

Screenshot of "Customize your design" checkbox

Here’s what you’ll be greeted to, for example.

Screenshot of creating a new design page

As you can see, on the left side, we have site identity, colors and dark mode, background image, and a lot more options. This is all developed by WordPress, and the integration with Bluehost is near-flawless.

Even if you’ve never hosted a website before, you’ll have zero issues with setting things up here.

Anyway, moving on, we have the following menus:

  • My Sites

The My Sites tab lets you view all of your current websites, where you can manage them or add a new site.

Screenshot of My Sites tab

  • Marketplace

The marketplace is quite unique to Bluehost, so we have to talk about it for a bit.

You see, here you can purchase website themes, add-ons, professional services, and new domains.

Screenshot of Marketplace

What I genuinely found interesting here is the fact that it has a featured products tab, where you have a list of some of the most popular apps and have specific categories such as themesservicesadd-onsplugins, and one-click installs.

You’ll also notice a new menu on the left side now, including Marketplace Home, Promotions, Add Website, Add-Ons, Pro Services, Hosting, WordPress Hosting, WordPress Themes, and WordPress Plugins.

Screenshot of Marketplace tab sidebar

  • Email & Office

When we discuss the email and office tab, you can access professional email and productivity tools.

Screenshot of Email and Office tab

The two that you will be looking at will be Microsoft 365 and Google Workspace; both of which have their own monthly or annual fee associated with them.

Still, why should this not be included within the initial offering of the hosting provider, why do I need to pay extra for things such as these? It should all be added by default, as other hosts tend to do. This isn’t one of Bluehost’s strongest aspects, to say the least.

  • Domains

You can transfer a domain on the domains tab, purchase a domain, and manage a pre-purchased domain.

Screenshot of My Domains tab

On the manage tab, you have several options, including renewal, contact info, security, DNS, Settings, Redirects, and Subdomains.

Screenshot of Manage drop menu

  • Marketing Tools

This is what I usually refer to as the advertising corner. Don’t get me wrong, each one of these tools does indeed work, and each of these tools can indeed improve your business. However, they have the potential to cost extra, depending on the service you end up picking.

Screenshot of Marketing tools tab

Again, all of this costs extra, you’re not getting anything for free here, so get ready to fork out the big dollars.

  • Advanced

Screenshot of Advanced tab with cPanel panels

This is the custom Bluehost cPanel, where you have as many options as you’ll ever need to run your website properly.

Before we begin, on the left side, you’ll see a few shortcuts.

These include:

  • The File Manager
  • The Databases Tab
  • The phpMyAdmin Tab
  • FTP
  • SSH

Screenshot of Advanced menu

Now, let’s dive into each category, so you can get a perspective of what you’re getting.

  1. Email

Here you’ll be able to access:

  • Email Accounts
  • Forwarders
  • Email Routing
  • Autoresponders
  • Mailing Lists
  • Global Email Filters
  • Email Filters
  • Email Deliverability
  • Address Importer
  • Spam Filters
  • Encryption
  • BoxTrapper
  • Calendars and Contacts
  • Email Disk Usage

Screenshot of Email panel

  1. Files

In the Files tab, you’ll get access to:

  • File Manager
  • Images
  • Directory Privacy
  • Disk Usage
  • Web Disk
  • FTP Accounts
  • FTP Connections
  • Anonymous FTP
  • Git Version Control

Screenshot of Files panel

  1. Databases

In terms of the databases tab, you have access to:

  • phpMyAdmin
  • MySQL Databases
  • MySQL Database Wizard
  • Remote MySQL
  • PostgreSQL Databases
  • Postgre SQL Database Wizard
  • phpPgAdmin

Screenshot of Databases panel

  1. Metrics

In terms of the metrics tab, you’ll be able to access:

  • Visitors
  • Errors
  • Bandwidth
  • Raw Access
  • Awstats
  • Webalizer
  • Webalizer FTP
  • Metrics Editor

Screenshot of Metrics panel

  1. Security

Regarding the security tab, you will have tools such as:

  • SSH Access
  • IP Blocker
  • SSL/TLS
  • Manage API Tokens
  • Hotlink Protection
  • SSL/TLS Status

Screenshot of Security panel

  1. Software

When it comes to software, you have access to:

  • WordPress Manager by Softacaulous
  • PHP PEAR Packages
  • Perl Modules
  • Optimize Website
  • Applications Manager
  • MultiPHP Manager
  • MultiPHP INI Editor
  • Softaculous Apps Installer

Screenshot of Software panel

  1. Advanced

Discussing the advanced tab, you have:

  • Cron Jobs
  • Indexes
  • Error Pages
  • Apache Handlers
  • MIME Types

Screenshot of Advanced panel

  1. Preferences

In terms of the preferences tab, you have:

  • Change Language
  • User Manager

Screenshot of Preferences panel

It’s sufficient to say that you are genuinely getting a lot out of this hosting provider, as all of these are required tools in order to manage your website efficiently. There will be a point in time where you will end up using each and every one of them.

Before I end this category, I have to mention this button.

Screenshot of the Log in to WordPress button

It’s always on the right side of the screen, and when you log in to the WordPress management panel, it even has a customized Bluehost theme.

Screenshot of the WordPress dashboard

Here you have pre-installed plugins, including:

  • Akismet Anti-Spam
  • All in One SEO
  • Bluehost
  • Creative Mail by Constant Contract
  • Google Analytics for WordPress by Monsterinsights
  • Hello Dolly
  • Jetpack by WordPress.com
  • OptinMonster
  • WPForms Lite

Level of Support at Bluehost

Now, what I like to do in order to test the level of support of any hosting provider is to request certain actions from the support team, either through a ticket or through live chat support.

The interesting part about Bluehost is the fact that you have phone support as well, which is interesting.

Anyway, go to the contact us tab, and you’ll be able to chat with them easily.

Screenshot of Contact Us tab

Click on “Chat Now” to begin the process.

You can select if you are an existing customer or a new one, select how you want to contact them, and enter the required information.

Screenshot of Bluehost Support with highlighted Existing Customer button

Next, you’ll need to select a topic, type a description, and explain the issue.

The topic can be:

  • Account Verification
  • Billing
  • Closing your Account
  • Dedi/VPS
  • Domains
  • Email
  • Malware/Security
  • Sales
  • Tech Support
  • Terms of Service/Compliance

Screenshot of the topic selection drop menu

You also have the ability to submit a ticket.

Simply select if it’s affiliates, billing, sales, tech support, or verification.

Screenshot of the option selection page

Here you will need to enter your email address, full name, domain name, password and what you need help with.

Screenshot of the ticket submission page

You can even upload a file to further point out the issue you’re trying to explain.

That is all there is to contacting support. Remember that you can issue a refund through either of these channels, although from my experience, I’d highly advise you to request it from the ticketing system just so they have a bit more time to process it efficiently.

Now, when it comes to the support, and the customer service itself, keep in mind that they have a lot of practices that, well, you need to be fully aware of. For example, there are always auto-renewals that might work even if you remove the payments altogether.

You have to chat with the support team in order to fully cancel your plan. This is not visible in the account dashboard, which could be a bug, but nevertheless, if you’re fully canceling, please contact the support team for the best possible outcome.

However, even if you do get charged extra by accident, the support team could give you a refund on that extra charge, assuming you genuinely didn’t use the hosting service and everything was as you claimed it is.

If you are getting shared hosting, remember that you are sharing server resources with other people, and you are obviously not going to get the same level of performance as with a VPS or dedicated server. While other hosting providers could potentially offer better shared hosting servers due to the fact that not as many people use them, you could potentially be bottlenecked here in terms of performance when going with the shared hosting plan.

Specific Features of Bluehost

Every hosting provider out there offers something special, something that separates them from the competition, and something that will end up getting you to choose them over anything else out there.

Bluehost advertises itself through a lot of features, some of the most popular ones being its easy-to-use and customized cPanel, as you saw previously throughout this review, alongside the dozens of site tools as well as add-ons.

You also have access to free website builders, free domain-specific email addresses, 99.9% uptime, Cloudflare integration, and you even get a free SSL Certificate.

Another thing that Bluehost does well is its optimized WordPress hosting.

This service is specifically tailored to provide hosting for WordPress to give you optimal speeda high level of security, and ease of use.

You also get Automated WordPress Installations and Updates through the use of scripts, so you won’t really have to lift a finger in order to get things done. All you really have to worry about is setting up your custom themes and plugins the moment WordPress ends up getting installed on your website.

You also have expert website migration services, assuming you require them, where for $149.99 you can migrate up to 5 websites as well as 20 email accounts. This gives you access to complete migration, expedited service, uninterrupted transition, complete review and 24/7 service. Keep in mind that when it comes to WordPress migration services, they come at no charge, however, this can change depending on exactly how big of a website you have.

Security and Backups

When it comes to security as well as the backup options, Bluehost uses SiteLock which scans your website daily for viruses, malware, and other threats. This, in turn, gives you access to 24/7 network monitoring across company servers.

When it comes to the backups, you do get complimentary backups created daily, weekly or monthly, but they are not guaranteed. In other words, Bluehost recommends that each user creates manual backups for the best possible outcome.

Performance Speed and Uptime

In my time testing Bluehost as a hosting service provider, my website never went offline, which leads me to believe in their claim of offering 99.9% uptime. Now, in terms of the page speed, my raw WordPress install with the pre-installed plugins managed to get 400 ms when it came to page load speed, up to a maximum of 700 ms on frequent tests.

Through Cloudflare CDN, this truly brought a high level of performance.

In terms of its pricing, the most basic package starts at $3.95 per month and it goes up from there. You can purchase WordPress hostingManaged WordPress HostingShared Web HostingDedicated Web HostingVPS Hosting and Domains.

It is important to note here that you’re getting easy domain management, auto-renewal, domain lock, domain forwarding, and expert support with each domain.

Pros and Cons of Bluehost

Pros:

  • Bluehost has a high reputation as it hosts over 2 million websites
  • It offers different hosting packages
  • It specialized in WordPress
  • It has anti-spam solutions
  • Custom cPanel
  • Integrated Cloudflare support
  • SiteLock protection
  • Free SSL Certificates
  • 30-day money-back guarantee
  • 99.9% uptime

Cons:

  • You can only start with an annual plan
  • Tech support wait time is long
  • You do not get refunds for domains
  • Doing your own backups is mandatory for a high level of security.

Summary

When it comes to Bluehost, there’s a reason why it is so popular, and that popularity comes from the fact that it is extremely user-friendly. From the very moment you set up your account, all the way to WordPress management, you are guided throughout each step of the way, which was quite interesting to see.

If I had never used a hosting provider in my life before signing up to Bluehost, I would still be able to set everything up. However, from an expert’s perspective, this is all just in the way of you setting up the page you desire. You can skip everything, but this takes time, and you can easily start setting things up from the custom cPanel if you know what you are looking for.

It’s far from perfect, and you could run into a lot of issues, such as renewals that you were not expecting, or a lack of refunds on third-party services such as SiteGuard or a specific SSL Certificate you end up choosing; however, it is not a deal-breaker. You can also have a difficult time with the support staff, as not every staff employee is equal in knowledge and solution-driven prowess.

Overall, I’d highly recommend Bluehost to people who want a reliable hosting provider and are new to the world of hosting. The WooCommerce special hosting offer might also be an appealing point for small businesses who want to start working online.

The entire page’s design language and the user interface design itself have to be complicated and guide you throughout everything.

Nara Indra
Nara Indra
 Indonesia
 
 
10
NEW

Best Hosting Ever in Decade

 Service used: Shared – Basic
 Moved from HostGator
I already at hawkhost since 2011, so a decade host has no big complaint to them. I already try from share hosting to semi-dedicated server and all of them are great. Usually I will hunt their promo at black friday/cyber monday. With just $22 you got a year share host and quite good for all of my sites. I only send ticket no more than 30 in a decade because their cpanel show how much resources that I use and I try to maintain it. But if your website need DMCA ignore, please don’t use them because once you got too many complaint then you must move to other host or you will be suspend.Less 
Jtan Styla
 United Kingdom
 
 
10

Over 5 years and running strong

 Service used: VPS – Advanced
I’ve been with Hawk Host for more or less about 5 years and have subsequently in that time slowly grew my hosting package. I lately had to downgrade due to the Covid Situation to save costs where I can and Hawk Host were super helpful as always in assisting which triggered my intentions of writing a positive review as they did not resist or try to upsell me, but supported my actions.

Over the years I’ve opened more than 50 support requests with Hawk Host and have almost always received a response within 12 hours – and no later than 24 hours – even on weekends. I would consider Hawk Host to be extremely valuable and reliable, and good value for money
sami namina
sami namina
 Sri Lanka
 
 
8.0

it’s not awesome but ok

 Service used: Shared – Super
it was good for few months but now it’s slow and cpu usage shows as 92% full. they changing server few times a year. that can drive your website offline for few days and it’s sucks.